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RETURNS

We have 30 days money back guarantee. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for the money back guarantee, you must return the item back to Garmendo in the original packing. Several types of goods are exempt from being returned. Additional non-returnable items: Gift cards Some health and personal care items To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

 

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at care@garmendo.com



EXCHANGES

We only replace items if they are defective or damaged. For other reasons, you can always use our 30 days money back guarantee and return the product. If you need to exchange the product and you are eligible for exchange, send us an email at care@garmendo.com and send your item to Garmendo / Markets Republic Oy, Länsisatamankatu 23 D 71, 00180 Helsinki, FINLAND.



GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.



SHIPPING

To return your product, you should mail your product to Garmendo / Markets Republic Oy, Länsisatamankatu 23 D71, 00180 Helsinki, FINLAND.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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